Now expanding into the UK market! Make contact to find out what we can do to get you heard!

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Walk amongst dinosaurs at Emerald!

Experience Jurassic Park at Emerald Resort & Casino! The Dino Expo, featuring life-sized moving dinosaurs will be on display at the Resort on Saturday, 20 October and Sunday, 21 October 2018.

 The Dino Expo has travelled across South Africa, exhibiting in more than 20 cities and towns and has been experienced by over 6 million people so far. The exhibition has received new dinosaur models like Triceratops and Stegosaurus amongst others to add to its current showcase. The new models will be unveiled at Emerald Resort & Casino for the first time.

“This is our inaugural hosting of the Dino Expo and it is definitely the ideal adventure for family outings, school groups, kids parties and just about anyone that is interested in learning more about dinosaurs,” says Tanuja Gangabishun, Marketing Executive for Emerald Resort & Casino.

Activities for the standard entrance ticket price include the Jurassic Tour 15 minute walk, dino fossil digging, a jumping castle, dino colouring in, and the Wits University Fossil Display. As part of the experience, The Dino Expo has an activation area for children with a wide variety of dinosaur themed children`s edutainment activities that will engage the young ones at mental, emotional and physical levels.“It’s a  mesmerising not-to-be-missed exhibition of realistic,  life-sized, accurate to science animatronics dinosaurs that capture the imagination with their life-like demeanour and movement,” concludes Tanuja.

Venue:             Emerald Arena

For more information visit www.thedinoexpo.com or call 078 624 1513 or 076 327 0392 email info@thedinoexpo.com.

For up to date information and happenings at Emerald Resort & Casino, visitors are encouraged to stay close to their Facebook and Twitter pages, or guests can visit www.emeraldcasino.co.za for more information on any of the events mentioned here.

Emerald Resort & Casino.

Tel:                              016 982 8000

Website                       www.emeraldcasino.co.za

Facebook:                   http://www.facebook.com/Emerald.Resort.Casino

Twitter:                        https://twitter.com/emerald_resort

LinkedIn:                    https://www.linkedin.com/company/emerald-resort-&-casino/

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Blurred Media Lines

By Victor Koaho, Business Unit Manager, The MediaShop

I remember growing up on the dusty streets of the Vaal as a radio addict who used to love listening to Radio Bop.

Radio Bop had some of the coolest voices on radio, and was broadcast out of the then Bophuthatswana. I could only catch Radio Bop in the evening, which was as a result of the signal being clearer in the evening than during the day; and as advertising people know; most people listen to radio during the day, so it meant that I could listen to Radio Bop with only a few, if no adverts at all. While people on TV were being sold products and brands I wasn’t being sold anything, and as a result, I got the best content.

However with the advent of the digital age, I am sure I would have been able to get a clearer signal of Radio Bop by downloading their app and listening to my favourite shows and personalities on my phone. Because of audio streaming apps, internet radio, and podcasts, nowadays people don’t have to listen to their favourite radio station only during primetime, but rather, whenever it suits them.

Consumers are able to listen to the content that appeals to them, when and where, they want to listen. For an example, if you love business specific news all you need to do is download or stream business news that tickles your fancy. You don’t have to wait for a live broadcast, and as you have it on your phone you can listen whenever and wherever you want to.

Notice that I mentioned listen it on your cellphones. The digital era spurred on by mobile devices has given the revolution of all things content. If you think about it, we are spending an increasing amount of time on our cellphones every day, whether its downloading or streaming audio content, surfing the web (to read newspaper content) or simply just checking what is new and hot on Twitter or Facebook.

This means that these devices have created an environment that commands a whole lot of our attention throughout the entire day. But not only that, these devices have also created an environment where lines are blurred between their core function by incorporating other devices’ functions, like taking a picture or storing music.

The existence of the cellphone has rendered many industries redundant by simply consolidating their functions into one offering. I mean when was the last time you saw someone using an actual camera to take selfies, walking around with a boom box/ghetto blaster to listen to music or even someone driving around with a bag full of CDs, and a map book for directions?

The cellphone has created a convergence of all these elements into one device, thus creating a platform where one device has the attention of the consumer for most the day.

So what does it mean for marketers? We need to take into account this new way of living, and create media strategies that utilise clever ways of targeting consumers during the course of the day with the understanding that this is the platform where our consumers can now be found. This means looking at ways of getting mobile specific executions that targets this modern day consumer.

And of course analytics will play a critical role in understanding what sort of content is largely consumed on the mobile platform, and how campaign collateral is used to give expression of the message. If not, marketers will lose out on a critical market that is switched onto their mobile devices for the better part of their day.

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Guzzle launches app for SME retailers

On the back of a successful website re-launch, South Africa’s premier online retail aggregator Guzzle, which allows consumers to browse the best deals from South Africa’s largest retailers, has just launched its business-to-business app that will allow local businesses to create catalogues on the fly. “Not many small to medium businesses have the capital available for large advertising campaigns which is partly why Guzzle has launched a dedicated app for these businesses. This will allow them to create and share their own digital catalogues directly to www.guzzle.co.za right from their mobiles, and in the process increase their bottom line,” says Joint CEO of SPARK Media Marc du Plessis.

Through the Guzzle app, catalogues can be created using predefined templates which showcase up to eight products at a time.

“The purpose of this new development is to allow SME’s the ease and affordability to create catalogues while having the opportunity to have these catalogues potentially be seen by the hundreds of thousands of monthly Guzzle browsers who come to the site looking for the best deals within their specific geographic areas,” says Guzzle’s General Manager, Muntasir Bester.

“It’s a great exposure opportunity for small businesses. We know that in order for any brand (national or local) to be part of a consumer’s consideration set, they need to be seen as broadly as possible, which is exactly how the Guzzle app will serve them.

We encourage all SMEs to download the app and share their catalogues to the website,” he says. “All SME owners who create catalogues using the app will receive regular emails detailing how many potential customers have viewed their catalogue as the month passes to measure ROI. We’re looking forward to making a real difference to the success of our registered SMEs.”

For more information on the app or to get started, contact 021 286 5464, or send an email to dtp@guzzle.co.za.

SPARK Media DNA

Established in 2015, SPARK Media, a division of CTP Ltd, are experts in retail and location-based marketing solutions. The company owns and represents a myriad of print and digital products that deliver locally relevant, effective audiences for advertising clients. SPARK Media are Strategic Partners in Audience Research and Knowledge and offer ‘Insights that Ignite’.

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Experiential eventing lengthens the consumer’s brand journey

In the competitive world of retail, shopping centres need to provide exposure for their tenants in unique and innovative ways. One such offering is experiential events. Over the last few years, Caxton Magazines has partnered with many shopping centres all over South Africa to offer their readers bespoke retail experiences in an everyday setting.

Although shopping centres rely on foot traffic within their catchment areas, it benefits the centre to partner with national glossy magazines that resonate with and speak to their customers.

“Recently, Caxton Magazines together with magazines from their female interest group: Essentials, Woman & Home and Garden and Home partnered with Eastgate shopping centre,” adds Anton Botes, General Manager at Caxton Magazines. “The activations highlighted certain tenants and introduced the magazine readership to what the centre had to offer. These events included: a Beauty Meander with Essentials magazine, a Food Meander with Woman & Home magazine and a Décor Meander with Garden and Home.”Building on the pillars of each magazine, the content was translated into unique experiences where a meander format guided the readers though the shopping centre. During each meander, guests where divided into different groups where they could actually experience various offerings at a more intimate level.

The Beauty Meander had pit stops at a nail bar, a fragrance house and a hair salon. Experts gave talks at each destination and the readers were treated to complimentary beverages and canapés. One of the restaurants provided the final destination, not only for a relaxing dinner, but also the conclusion of the evening: fabulous spot prizes including Alexander McQueen fragrances and PureCup Hampers worth more than R2000.

The Food Meander portion offered readers the opportunity to have a three-course meal at different restaurants – tasting three different food styles in one evening coupled with wine pairings throughout.

The Décor Meander incorporated trend talks and style ideas at three different décor stores in the centre.  The furniture and décor items that the stores had in stock were incorporated in the talks and the readers received special discount offers on purchases during the evening.

The Food Meander (or any of the associated Meander concepts) can be adapted to any of the Caxton Magazines titles that feature related content. Great examples can be seen with the upcoming Food Meander for the year; Food & Home Entertaining Magazine at Melrose Arch on the 6th of November 2018 and a meander with rooi rose and Lynwood Bridge on 4 December 2018.

“Caxton Magazines offers a wide variety of experiential events across all its titles,” concludes Botes. “We structure a package that suits the client’s budget and marketing objectives with a win-win result for both parties.”

For all future Caxton Magazines events, visit www.caxtonevents.co.za.

Caxton Magazines DNA

Storytelling is our business. Content is our currency. Caxton Magazines is a division of Caxton CTP Printers & Publishers and houses 12 brands in print and digital formats, primarily aimed at the women’s lifestyle segment across life stages, lifestyles and income groups. These brands are: Vrouekeur; Woman & Home; Bona; Living & Loving; People; Food & Home Entertaining; Your Family; Garden & Home; Farmer’s Weekly; Essentials; Rooi Rose and SA Country Life. Visit www.caxtonmags.co.za

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Relativ Group appoints CEO

Relativ Group, founded by Brett Tucker, has announced the appointment of Sijadu Mzozoyana as Chief Executive Officer of the company effective 1 September.

 “This is the first big step towards transformation in our Group, and what we believe is a crucial move for media owners in South Africa,” says Brett. “Sijadu is a phenomenal home grown South African success story, a man who has literally beaten all the odds to embrace his entrepreneurial spirit which is already having such a positive impact within the business.”

Born in a small village in Maluti, Sijadu was a cattle herder attending a mud hut school in Ramohlakoana in his adolescent years. He was raised in a household with 29 other children. Through sheer hard work and determination Sijadu’s parents raised funding for him to study at St Andrews College where he owned his first pair of school shoes. After completing high school he obtained a bursary to study at UCT before joining Investec’s graduate programme.

Before joining Relativ Group Sijadu was en route to filling the position of Treasurer at Investec Bank. “I’m an entrepreneur at heart with a massive social conscience,” he says. “After spending an initial couple of weeks with the team here, it became very clear that not only is the business made up of specialists within their own right, but here’s a company that is set on changing the dynamic of media owners in South Africa, both from a service offering and a transformation point of view.”

“I grew up in a dichotomy of black and white within South Africa and when you live in one environment, whether that be of privilege or poverty, you automatically hide the one and focus more on the other. My lived experiences have given me an understanding of both sides of the coin. I’m very passionate about uplifting people. I’m driven by a need to be a great example to kids that feel that their obstacles to success may be too great to conquer,” he says.

Sijadu was recently nominated for TOYP Ten Outstanding Young Professionals Awards. He is also a founding member of the Young Professionals Association which is an organisation that combines the access and resources of young South Africans to make a meaningful impact in Education and Employment within South Africa. Sijadu has a great love for outdoor and digital media which was part of the attraction to Relativ. He is also investing a lot of his earnings into township programmes – in particular towards empowering and uplifting women.

Sijadu says that Relativ’s ethos of putting people first was another major draw card for him. “I was very fortunate to get a taste of who the team is and I really connected with them. The environment is unbelievable and the people are highly skilled and extremely motivated.

This business has extreme potential,” he says. “I see my initial role at Relativ as one where I will do three things. I will help optimise the businesses balance sheet; I will refine strategic focus of the businesses within the group and finally I will look to provide an enabling environment for our people to perform at their absolute best. I’m excited about the opportunity that lies ahead.”

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Come join the Joyride at Emerald!

Emerald Resort & Casino’s latest casino promotion has just landed and it’s hot! With over R1 million in cash, Free Play and prizes to be won including a brand new Ford Ranger 2.2tdci XLT Double Cab, Joyride is promising to be a great end to an eventful year. Launching in September and culminating with the final draw on the 5th December, Joyride is super easy to enter. “The mechanics are really simple. For every 50 points earned on slots or tables, customers receive one draw ticket,” explains Tanuja Gangabishun, Marketing Executive at Emerald Resort & Casino.

Draws will take place every Wednesday at 13h00 and 21h00 from the 19th September on the casino floor, with a total of eight finalist spots being handed out to guests who will have a chance to drive away in the dream Ford Ranger on the 5th December.“As our final casino promotion for 2018 we’re looking forward to handing out as many prizes as possible! We know that this one is going to be extremely popular amongst our guests and we can’t wait to get started,” she says.

Guests can enter the draws as many times as they like but may only qualify for the final draw once.

For all up to date information on events, promotions and happenings at Emerald Resort & Casino, visitors are encouraged to stay close to their Facebook and Twitter pages, or guests can visit www.emeraldcasino.co.za for more information on any of the events mentioned here.

Emerald Resort & Casino is a licensed gambling venue. Winners know when to stop. Only persons over 18 are permitted to gamble. National Problem Gambling Counselling Toll Free Helpline 0800 006 008.

Emerald Resort & Casino.

Tel:                              016 982 8000

Website                       www.emeraldcasino.co.za

Facebook:                   http://www.facebook.com/Emerald.Resort.Casino

Twitter:                        https://twitter.com/emerald_resort

LinkedIn:                    https://www.linkedin.com/company/emerald-resort-&-casino/

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Finalists for AMASA Awards announced

The shortlist for the highly anticipated AMASA Awards taking place on the 10th October 2018 is finally here!  A record number of entries have been received this year from specialists across media, creative, direct, PR and specialist agencies.

“This year’s edition has seen a record number of entries making 2018 the most competitive iteration yet,” says AMASA Chairperson Wayne Bishop, “We’ve also brought in a new category ‘AMASA Awards Agency of the Year’ which will go to the agency with the most number of shortlists, certificates and Golds.

Our goal when we launched the AMASA Awards in 2014 was to show how much value agencies can add to client’s businesses and this new award promises to do just that.”

The most entered categories for 2018 include: Best Tactical use of Media, Best use of Mobile and Best use of Technology and Data.

Long standing AMASA committee member and judge Wayne Bischoff had this to say: “There is still a large gap between the entries that won Gold and the majority, and that gap needs to be filled. AMASA will endeavour to give feedback in an open session on what is missing and how to level up. There was definitely uncertainty in what ‘insight based’ media strategy meant and many of the ‘insights’ that should inform the strategy were just facts. A fact without the insight it points to is useless.

These awards are vital part of our industry make-up. They celebrate passion and excellence in media strategy and creative innovation. They also help increase the understanding of the importance of excellent media planning and strategy in delivering on client’s business and marketing objectives. In addition, by celebrating the agencies and individuals who win Golds and the Grand Prix, we increase the professionalism of the industry and hopefully attract and retain future stars.”

The shortlisted agencies are:

Best Branded Content
OMD Standard Bank Your Next Million
Mediamark Foshini Sebenza Girl
Hitch Digital ER 24 Festive Season
Ogilvy Huggies Kids Marathon Campaign
Best Contribution by a Media Owner
Tiso Black Star Nando’s #Rightmyname
Ad Colony Debonairs Pizza South Africa – Smoking BBQ
AdReach Entry Name : Beyond the River
Mediamark Foshini Sebenza Girl
 Best Experiential / Event
Ogilvy Carling Black Label – Soccer Song for Change
Playmakers Two Icons Tour
JC Deceaux Survivor
The MediaShop The Eastgate Extra Time Challenge
Best Integrated: Financial
Vizeum Sanlam 2 Minute Shower Song
Standard Bank Standard Bank Your Next Million
Standard bank Standard Bank Joy of Jaz
Primedia Broadcasting Standard Bank – African Connected
Best Integrated: FMCG
Ogilvy Carling Black Label – No Excuses
Ogilvy Huggies Kids Marathon Campaign
Phd Aquafresh – #KeepitFresh Mafikizolo
Phd Liquifruit – Summer Anthem
Carat Edward Snell – Russian Bear Vodka
Best Integrated: Media
JC Deceaux Survivor
Best Integrated: Retail
The MediaShop Nando’s #rightmyname
The MediaShop The Eastgate Extra Time Challenge
OMD EDCON Retail (Incl ecommerce & QSR): Offline Measurement & Search
Best Integrated: Other consumer goods
Levergy New Balance #BeProteas
Best Integrated: Public Services
The MediaShop Imperial Road Safety – Safe Scholar Programme
Best Integrated: Transport
Hitch Digital Harley Davidson Project Revolution
Levergy IDQ Fast Track
Mediacom Shell – LGBTI
The MediaShop Imperial Road Safety – Safe Scholar Programme
Best Integrated: Travel, Entertainment & Leisure
The MediaShop South African Tourism (SAT)
Best Integrated: B2B
Demographica Nedbank Seat At the Table
Best Online
The MediaShop Debonairs Pizza – Christopher
Ogilvy Huggies Kids Marathon Campaign
The Media Image A Havaianas Summer
The MediaShop Cell C
Zenith Dettol
Mindshare Aware.org
Best Social Media
The MediaShop Debonairs Pizza – Christopher
Brand Truth FNB Budget Speech
Levergy New Balance #BeProteas
IndaHASH Carling Black Label – Song of Change #NoExcuse
Zenith Dettol
Just Palm Miller Genuine Draft
Best Pro Bono/Cause Related
AdReach Beyond the River
Havas Unicef Father’s Day
Best Sponsorship
Levergy New Balance #BeProteas
Levergy Audi Q5 Fast Track
Playmakers #CokeScoreChallenge
Best Trade Marketing
Mediamark Mediamark Black Friday
Ads24 Ads24 presents Food for Thought 2018
Ads24 Ads24 Wat Meme Jy
Best Use of a Small Budget
Mediacom Royco
Phd VW Date My Family
OMD EDCON Clinique Online Supported Instore Promo Campaign
Best Use of Mobile
Mindshare Lucozade
The Media Image A Havaianas Summer
Ad Colony Samsung S9
Mediacom Uber Eats M&M’s
Just Palm Omo Gentle Hands
Best Use of Technology
The MediaShop Debonairs Pizza – Christopher
The MediaShop Cell C
Ogilvy Huggies Kids Marathon Campaign
The Media Image A Havaianas Summer
Ad Colony Heineken South Africa – Uefa Champions League
Poster Scope Liveposter
Best Tactical Use of Media
Ogilvy Carling Black Label – Soccer Song for Change
The MediaShop Cell C
The MediaShop #It-Can-Wait
The MediaShop Nando’s #rightmyname
The MediaShop Debonairs Pizza – Christopher
Red Star Soweto Gold
MediaCom Royco

Tickets are selling fast for the Gala Awards dinner on 10 October at the Hilton Hotel in Sandton. Secure yours today to avoid disappointment. Visit amasa.awards2018@gmail.com for more information.

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Emerald’s High Stakes launches new menu!

Emerald Resort & Casino’s High Stakes restaurant, conveniently situated on the casino floor exclusively for over 18’s, has unveiled a delectable new menu for diners to enjoy, catering to all palettes.

 Springbok Carpaccio and Tiger Prawns join the starter menu while Coconut Chicken and Prawn Curry; Oxtail; Gnocchi Pomodoro and Seafood Bouillabaisse are on offer for mains. Seafood lovers can also enjoy the finest Norwegian Salmon, King Prawns or pan fried Kingklip. For those with a fonder taste for the grill, Beef Fillet, Lamb Chops, Rump Steak, T-Bones or Rib Eye Steaks are also available.“Every now and then we re-look our menu to ensure that all our items remain appealing to our guests and are in line with local and international food trends,” says Tanuja Gangabishun, Marketing Executive for Emerald Resort & Casino.

“Chef Hendry and his team have outdone themselves – the feedback so far has been incredibly positive.”Emerald Resort & Casino’s Chef Hendry elaborates, “The idea behind launching a new menu was a desire for us to differentiate our restaurant offering, in particular High Stakes from the local options in the Vaal market while also appealing to a more international market. I’ve presented the food a little differently on the plate, incorporating a bit of a twist on traditional plating.”

Signature dishes making an appearance include a Mixed Grill offering; Rump Steak and Prawns and a delicious Fillet Steak Tower. For carb lovers, High Stakes’ new menu has a range of pastas to indulge in including a Leek and Mushroom Stroganoff, traditional Spaghetti Bolognaise and a Chicken and Mushroom pasta.

“A sweet note is always a perfect end to any great meal and I can highly recommend any of the desserts on offer, in particular, my personal favourite the Malva Pudding,” says Tanuja. “We look forward to welcoming visitors to experience our latest taste sensation.”

 For up to date information and happenings at Emerald Resort & Casino, visitors are encouraged to stay close to their Facebook and Twitter pages, or guests can visit www.emeraldcasino.co.za for more information on any of the events mentioned here.

Emerald Resort & Casino.

Tel:                              016 982 8000

Website                       www.emeraldcasino.co.za

Facebook:                   http://www.facebook.com/Emerald.Resort.Casino

Twitter:                        https://twitter.com/emerald_resort

LinkedIn:                    https://www.linkedin.com/company/emerald-resort-&-casino/

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Goodbye consumers, Hello AI!

The job of branded goods and companies is about to get much harder, says Sandra Burger, Business Unit Manager at The MediaShop

Smart assistants or rather AI (Artificial Intelligence), much like butlers or assistants of an era gone by, will require companies to transform their strategies by no longer selling to their previous direct customers and consumers anymore, but rather to preferred artificial intelligence platforms.

Human needs are satisfied repeatedly while being guided through complex buying decisions:

Customers are no longer humans (only) – AI platforms are now the trusted advisers to human consumers. These “new buyers” and “influencers” are deemed much more influential than their masters (consumers or end-users) when it comes to routine purchases. These AI platforms will anticipate what is needed, select a relevant brand and execute the transaction, long before their humans realise that they actually need the product. AI has such a large intelligence capacity in executing the selection process that brands will be selected on their masters’ anticipated needs base.

Brands will therefore have to transform and shift their focus to impress AI platforms and compete to be regarded as higher-ranking brands than their competitors, or to even be considered as a selectable brand for demanding AI platforms.

AI’s are the new gatekeepers, controlling brands’ customers that could make or break them much quicker than humans could through word-of-mouth. It is all about the distinctive algorithms at play, and brand recognition will no longer be relevant in product selection.

How can brands adapt and be recognised by the new intelligentsia?

  • Companies and marketers will have to invest aggressively in understanding the algorithm platforms used to recommend and choose their brands, including bespoke weighting for each customer. Algorithms will consider aspects such as: is brand recognition more important than price (eg. BMW), or are brand names less relevant (eg. for floor cleaners)?
  • Are the direct ties with consumers still relevant for brand building? Well, yes and no. Yes, should we wish to be promoting brand awareness and loyalty of products in the “smart and connected consumer electronics” categories, or when we wish to collect data from consumers. No, if we are promoting a brand which is less reliant on AI platform intelligence for selection.
  • The bulk of retail sales globally, are still brick and mortar stores and brands might still be influential for the near future. However, as online buying increases, brands will have to regularly evaluate just how important physical retail channels are to them and adjust their strategy accordingly.

Tips to marketers in marketing on AI platforms:

There are three questions that need to be answered:

1. Is the platform working for us?

  • Select the right platforms for your brands. There is currently a flurry to launch on many platforms, but in reality, only a handful of general purchase platforms will survive: mainly those where the customer’s needs are best met and have the best combined sales and service centre.
  • As marketers and advertisers, we can ensure that customers/ the target market use the platforms for the algorithms to better understand the users better.

2. What do we want from the platform?

  • We will have to build platform relationships rather than customer relationships. The current efforts to create and sustain omni-channel customer experience by marketers will in all likelihood fade away as the platforms are to become all-in-one fulfilment centres within themselves, providing powerful marketing mediums, sales and distribution.
  • Branded products will most probably find themselves in weaker positions when these functions are concentrated within a few platforms. That in turn will supply AI owners with enormous cloud influencing price, promotions and the consumer relationship.
  • We will have to trust our successes, which are currently being unified on customer interest, like signalling brand quality, and winning customer loyalty, to an allegiance with trusted AI assistants, who will in all likelihood be much more qualified to predict and interpret our customers’ needs.
  • Focus on the single channel – THE PLATFORM/S – rather than multi ATL, TTL and BTL channels.
  • The ability for humans to remember details are quite fallible and we know that people have biases toward things, but computer’s ‘brains’ can remember and interpret the finest details forever. These could range from product pricing, characteristics, past performance and authenticated reviews and past customer behaviour.

3. How can we make sure the platform chooses us?

  • We might have to negotiate, and possibly pay platform owners to be able to understand and influence the algorithms applied by the platforms for customised purchasing criteria (and having access to our own customers in the end).
  • There might even be an option to “list” on the platforms, much as brands are now paying for shelf space in brick and mortar retail stores.
  • Similar to Google’s Adwords bidding, the bidding future on AI platforms would also possibly lead to brands paying extra for preferential positions. In addition, whilst there are brands opposed to this ability, there will always be brands willing to pay to have an advantage over their competitors. In fact, this might just become a major source of revenue for the platforms.
  • We as media agents/strategists/buyers will have to recognise the fact that we will have to market through these platforms.
  • AI platforms will most likely outperform us in terms of accountability, when it comes to linking consumer behaviour with our media selection/interventions.
  • We will have to brace ourselves with the vast amounts of the detailed traditional market and media research we will be able to receive or buy from the platforms. On the positive side, it will be customers’ actual behaviour, instead of information at an assumed behaviour level.
  • Imagine a world where reliable customer satisfaction and granular behaviour data are readily and speedily available from AI platforms, rather than the limited (and sometimes biased) information from customers we have access to currently through questionnaires, telephone polling, etc.
  • Brands will have to sharpen their positioning in the marketplace in ways that platforms will recognise and register them as a brand of interest.
  • Platforms will know how to adapt customers’ requirements and the exceptions they are willing to take in different contexts, whilst algorithms will be sorting, predicting and executing combinations to satisfy customers at a specific moment in time when it is most relevant to that particular individual and not necessarily mass consumers anymore.

In conclusion: The future has changed and if we have not caught up to that fact, AI is most likely to take over our functions. We will have to brace ourselves to be future thinking in this fast changing world we live in.

Hello AI, my new bestie!

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